{"id":565,"date":"2014-02-08T14:53:27","date_gmt":"2014-02-08T12:53:27","guid":{"rendered":"http:\/\/bergs.biz\/blog\/?p=565"},"modified":"2014-05-12T20:49:12","modified_gmt":"2014-05-12T18:49:12","slug":"firmware-issue-with-lg-bp430-bluray-player-remains","status":"publish","type":"post","link":"https:\/\/bergs.biz\/blog\/2014\/02\/08\/firmware-issue-with-lg-bp430-bluray-player-remains\/","title":{"rendered":"Firmware Issue with LG BP430 BluRay Player remains"},"content":{"rendered":"

In one of my recent articles I blogged<\/a> about a regression the latest firmware update for my LG BP430 introduced. I made LG aware by calling them, and they said they would forward that warning and have the broken firmware update pulled from their update server.<\/p>\n

Today, more than a week later I noticed by chance that there is supposedly a new firmware update available on their web server<\/a> (i. e. not on their update server that the player uses internally, which usually will be updated prior to the web server according to the support guy I talked to). See below for a screenshot of LG’s web site as of today:<\/p>\n

\"LG-FW-Update-Typo\"<\/a><\/p>\n

See how it says BD3.413<\/code>, while the previous (broken) version was BD3.412<\/code>. That sounded promising, since a higher version number could have meant they had already fixed the issue I reported. So I downloaded the ZIP file and prepared to install it by copying the file to a USB flash memory stick.<\/p>\n

Prior to actually applying the update the player shows the version number in the upgrade image, and in fact it still says BD3.412<\/code>. So there’s simply a typo on LG’s web site. Not very professional, if I may say.<\/p>\n

Finally, the upgrade server still holds the same broken version as well. \ud83d\ude41<\/p>\n

I guess I have to call them again — they don’t even have a toll-free number, but I’m willing to pay the price anyway since it’s at least not a premium (0900) number.<\/p>\n

I will keep you posted!<\/p>\n

Update 2014-02-10<\/strong>: I called LG again, and this time I was talking to a customer service rep who seemed to be interested. He took a note of my contact details and promised to forward the info about the bad firmware upgrade. He also confirmed that the LG BP530<\/strong><\/a> would also be affected, since these two devices share the same firmware.<\/p>\n

Update 2014-05-12<\/strong>: Finally LG seemed to have fixed the defects. Since a couple of days I’m running firmware version “BD3.412.40424.C<\/code>” on my LG BP430, and so far I could not reproduce any of the issues encountered in previous versions. Please let me know how it goes for you.<\/p>\n","protected":false},"excerpt":{"rendered":"

LG fails to fix a broken firmware update within more than a week, and there’s even a typo on their web site WRT the firmware version number.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66],"tags":[106],"class_list":["post-565","post","type-post","status-publish","format-standard","hentry","category-consumer-electronics","tag-bluray-players"],"_links":{"self":[{"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/posts\/565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/comments?post=565"}],"version-history":[{"count":7,"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/posts\/565\/revisions"}],"predecessor-version":[{"id":678,"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/posts\/565\/revisions\/678"}],"wp:attachment":[{"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/media?parent=565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/categories?post=565"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bergs.biz\/blog\/wp-json\/wp\/v2\/tags?post=565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}